Best Premium and Free WordPress Themes › Forums › Online Shop › “On Backorder” and “Out of Stock” warnings on the cart and checkout pages
- This topic has 3 replies, 2 voices, and was last updated 2 years, 12 months ago by acmethemes.
-
AuthorPosts
-
June 14, 2021 at 4:08 am #96980furzedoParticipant
Hi there,
We have a WooCommerce instance (v5.2.2) running the Online Shop theme (v3.0.5).
Some of our products are most of the time listed as backordered products. The Online Shop theme correctly shows the warning “On Backorder” and “Out of Stock” on the corresponding product detail pages. However, those warning messages are not carried on to the cart and checkout pages.
This creates a problem when our clients do not notice the warning message on the product detail page and end up ordering the backordered item thinking it is actually in stock.
I remember sometime in the past the seeing the “On Backorder” and “Out of Stock” on the cart and checkout pages in WooCommerce, but they do not show anymore.
Is this issue related to the theme or to WooCommerce itself? If related to the theme, could you please advise how to reinstate the previous behaviour of showing the stock warning messages on the cart and checkout pages?
Thank you
June 15, 2021 at 11:01 am #96998acmethemesKeymasterDear Furzedo,
If you can provide us with your site URL, we will observe and provide you with possible solutions.Best Regards!
June 15, 2021 at 10:25 pm #97001furzedoParticipantJune 17, 2021 at 1:05 pm #97024acmethemesKeymasterDear Furzedo,
Your site is not working properly. Can you please also deactivate unnecessary plugins and check if it solves the issue?
Best Regards! -
AuthorPosts
- You must be logged in to reply to this topic.