Mobile viewing problem

This topic has 5 replies, 3 voices, and was last updated 5 years, 3 months ago by acmethemes.

Viewing 6 posts - 1 through 6 (of 6 total)

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November 5, 2018 at 4:15 am #37922

kmaeda
Participant

Hi,
When I try to view my site on a mobile phone everything seems load fine, and then almost everything disappears a few seconds later except for the header and slider image. llsr.online If I hit reload a few seconds later everything reappears. This only happens on mobile screens and only started a few days ago (at least as far as I know). The desktop version seems fine. Please help me understand what is going on. Thanks!
Cheers,
Kimi

November 5, 2018 at 7:33 am #37939

acmethemes
Keymaster

Dear kmaeda,
We have checked your site in mobile devices and we didn’t find any sort of issue as you have described. Could you send us a screenshot of your issue to make it clear?

Best Regards!

November 5, 2018 at 11:44 pm #37980

kmaeda
Participant

Hi,
Thanks for your message. It happens on my phone consistently as well as another person’s phone. I have a screenshot but I’m not sure how to attach it here.
Cheers,
Kimi

November 6, 2018 at 5:31 am #37983

acmethemes
Keymaster

Dear kmaeda,
You can send us the screenshot image at [email protected]
Best Regards!

February 16, 2019 at 9:14 am #45977
saerdna
Participant
Right, I have the same problem. Only with iPhone and iPad. check my site maestralaura.it and enter 1 article, you will see that the first time you can’t see the article body, then if you refresh it is ok
- This reply was modified 5 years, 4 months ago by saerdna.
February 17, 2019 at 5:45 am #46020

acmethemes
Keymaster

Dear Sarenda,
We have checked your site. There is no problem in loading your article on your site. Please send us the screenshot about the issue to us on [email protected].

Best Regards!
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